Internet Banking Instructions
1st, get a reference number from us. If you don't have one
already, select "Direct Credit or Cash Deposit" from the "Fee
Payments" page. We will provide you with the Bank Account number
and a reference number.
NOTE: It is very important that you provide this
reference number when you make your payment.
Log on to your bank's website, and provide the following details
when you make your payment...
-
The NZPersonals bank account number
-
The amount you chose to pay
-
The Reference number that we gave you
If you don't provide the reference number, we won't know who has
made the payment.
Most commonly asked question: I made payment by internet banking, and
it shows as paid on my statements, why hasn't my NZP account been upgraded yet?
Answer: It can take up to 3 working days for internet payments to be transfered by the banking system. When it shows as paid on your online statements, it just means that
the bank have deducted from your account and are holding it for processing until the next working day.
Note: public holidays and weekend days are not working days.
For more detail and answers to frequently asked questions, click
here
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