This is intended as general information for all users of this site and all users of social media in general. Ten principles were identified as rules to prevent harm to individuals caused by digital communication.

A digital communication should not:
1: Disclose sensitive personal facts about an individual
2: Threatening, intimidating or menacing
3: Grossly offensive to a reasonable person in the position of the affected individual
4: Indecent or obscene
: Used to harass an individual
: Not make a false allegation
: Not contain a matter which is published in breach of confidence
: Incite or encourage anyone to send a message to an individual for the purpose of causing harm to the individual
: Incite or encourage an individual to commit suicide
: Denigrate an individual by reason of his or her colour, race, ethnic or national origins, religions, gender, sexual orientation or disability

If you would like to complain about any digital communication you have received or would like advice, call NetSafe or visit their website for information or advice about the complaint process.