Account & Profile: common questions and answers

• Joining problems - FAQs
• I can't remember my login name or password!
• I can't log in!
• I got an email saying my "Email Address is Invalid". How do I fix it?
• It says on my profile that I'm overseas, but I'm not!
• Why have I got a black mark?
• How do I make a complaint against another NZP member?
• How do I close my account?
• How do I change my location to another city or town?

Photos: common questions and answers

• Why is there a limit on the number of photos that can be uploaded?
• What are the rules regarding uploading photos?
• Why do my photos have to be reviewed by admin before I can use them?
• Known problems and errors

Payments: common questions and answers

• What is NZPersonals.com's bank account number?
• What is NZPersonals.com's postal address?
• Can I pay by cheque, cash, or direct credit?
• I've paid but I'm still on limited access, why?
• What will my payment show up as on my credit card statement?